Privacy Policy

We value your privacy and are committed to handling your personal information transparently, legally, and reasonably, ensuring that your information is well protected when you use our services.

Personal Information

Registration and Login Information

• When you register as a user, we collect your phone number and email address to create your account and send important notifications.
• For identity verification purposes, certain services may require you to provide ID numbers or similar credentials.

Profile Information

• You may supplement your profile with details like name, gender, and location to enable us to provide more tailored services.
• If you are a business user, we collect business licenses, legal representative details, and other qualifications for compliance and onboarding.

Transaction Information

• When purchasing film products or services, we collect order details, including product name, specifications, quantity, price, transaction time, payment method, and account information.
• Additionally, we collect shipping details such as recipient name, address, and phone number to ensure accurate delivery.

Communication Information

• If you communicate with us via customer service, comments, or messages, we record the content (text, images, audio) to better address your issues and improve services.

Non-Personal Information

Device Information

• We collect device model, OS version, unique identifiers (e.g., IMEI, MAC address), and browser type to optimize performance.

Log Information

• Our servers automatically log your visit information, including IP address, visit time, accessed pages, session duration, and click patterns, for behavior analysis and service improvements.

Location Information

• If you enable location services, we collect geographic location data to recommend nearby service centers and provide localized services.

• Service Provision: Account registration, order processing, product delivery, installation, and after-sales services.
• Personalized Recommendations: Tailored product and promotional recommendations based on browsing and purchase history.
• Security: Prevention, detection, and handling of fraud, violations, and other illegal activities to protect user and platform rights.
• Service Improvement: Analysis of collected data to understand user needs and feedback for enhanced functionality and interface design.
• Legal Compliance: Usage of your data to comply with legal obligations and respond to legal processes.

• Affiliated Companies: Shared with affiliates to provide comprehensive services, adhering to this Privacy Policy.
• Service Providers: Shared with third parties (e.g., payment processors, logistics providers, data analysis firms) under strict confidentiality agreements.
• Legal Requirements: Disclosed under legal mandates such as government investigations or court orders.
• Business Transfers: Transferred as part of mergers, acquisitions, or asset sales, with new parties adhering to this or updated policies.

• Storage Location: Personal information is stored in the U.S., with safeguards for international transfers.
• Retention Period: Retained for the shortest time necessary, after which data is deleted or anonymized.
• Security Measures: Protected through encryption, access control, firewalls, and periodic assessments, though absolute security cannot be guaranteed.

• Access: View your personal information through your account.
• Correction: Modify inaccuracies in account settings or contact support.
• Deletion: Request data deletion where lawful. Some data may not be immediately removable due to legal or operational requirements.
• Consent Withdrawal: Withdraw consent for data collection or use without affecting prior lawful usage.
• Complaints: Contact us with concerns or suggestions for timely assistance.

The Platform does not serve minors or knowingly collect their data. If unauthorized collection occurs, data will be promptly deleted. Guardians should contact us for assistance.

We may update this policy due to legal or business changes, with notifications provided via the Platform or alerts. Continued use signifies acceptance of updates.

For questions, concerns, or rights requests, reach out:

• Email: info@quadfilmus.com
• Phone: 00 1 702 354 8143
• Address: 89118, Las Vegas, Nevada, United States

We will respond within a reasonable timeframe.